Have a question about our puzzle games, need technical support, or have an inquiry about your billing? We are here to help!
At blockneststack, we are committed to providing our European players with reliable and efficient support. Please reach out to us using any of the methods below.
Core Contact Information
– Customer Support Email: stacking@blockneststack.com (Recommended for the fastest response)
– Official Contact Number: +65 69507134 (Available Mon-Fri, 9:00 AM – 6:00 PM SGT / 2:00 AM – 11:00 AM CET)
– Brand Name: blockneststack
– Registered Office Address: 1 Jurong West Central 2, Singapore 648886
Support Hours & Response Time
To ensure we can thoroughly investigate and resolve your inquiries, we operate on a dedicated ticketing and messaging system.
Please leave us a message via email. Our support team reviews inquiries daily, and we guarantee an official response within 24 hours.
Please note: Response times may vary slightly during European public holidays, but resolving your issue within 24 hours remains our top priority.
Looking for Refunds or Technical Help?
– For Order & Refund Inquiries: Please include your order number and the email address used at checkout so we can assist you faster. (In compliance with European consumer regulations, eligible digital products can be refunded within 14 days if they have not been downloaded, activated, or played).
– For Technical Support: Please mention your PC specifications or any error codes you encountered while launching our physics-based stacking games.